GETTING HELP FROM
PROFESSORS
Why we sometimes seem like
jerks
Yes, it is the job of a professor to help
students. So why are they so cranky
when you ask them for help? The short
answer is bitterness.
But seriously….
Most professors are approachable and
willing to help. But every now and then,
you might unknowingly frustrate or
exasperate them because your
academic experiences are different than
theirs when they were your age.
An example: One of the great stressors
of academic life is writing a term paper
or essay. Conducting research for
papers is often frustrating. It requires a
lot of reading, persistence, creativity,
organization, and no small amount of
luck. And that doesn’t include the
process of trying to figure out what you
want to write about.
However, you won’t get much sympathy
from us because, even for relatively
young professors, literature searches
and research used to be much more
difficult. Back in my day, there was no
Google, no Wikipedia, no on-line library
search engines, no .pdf documents. We
had to photocopy all book chapters and
journal articles to use the material
outside of the library. We even had to
investigate large volumes of
encyclopaedic directories just to find
the specific journal an article was in.
Back in my day, we had this
revolutionary technology called a CD-
ROM. Our university just got PsycLIT, a
searchable database on one CD-
ROM…for the entire university…that you
could only use 2 hours at a time before
returning it so the next person on the
waiting list could use it…making sure to
put your own name on the waiting list
again for the umpteenth time. I could
go on, but you get my point and I’m
sounding like a cranky old man.
This is how your professor grew up; the
professor you are now telling about
your frustration trying to find journal
articles after a day of internet searches.
Whippersnapper.
Suggestions
There is never an excuse for a professor
to be rude to a student, but that doesn’t
mean you should tempt fate.
In no particular order:
Try first. Take initiative and find
answers for yourself before going
to your professor. Even if you are
unsuccessful, you’d be surprised
how much clearer a professor’s
advice becomes after you’ve made
some initial attempts at problem
solving.
Even if it makes you feel stupid, ask
for clarification if you don’t fully
understand.
Be genuine. Don’t try to act cool.
Don’t act like the professor’s
colleague, even if you’re older. It
doesn’t garner you respect; that
only works on TV.
Turn off your cell phone’s ringtone
and don’t ever look at your cell
phone when you’re meeting with a
professor (or anyone else in your
life, for that matter). It conveys
disrespect, disinterest, and gives us
all flashbacks of high-school
alienation.
Prepare a list of specific questions
you want to ask. Trying to wing the
meeting guarantees that you’ll
forget to ask something.
Take notes but don’t copy what the
professor says verbatim. It’s more
important to listen and understand.
Make it obvious that you go to
lectures and read the textbook.
Read and re-read the course outline
before the meeting. Trust me. You’ll
thank me later.
Never complain about too much
work or too much reading. (Back in
my day…).
If you demonstrate you want to
learn and are putting in the effort,
you’ll be surprised how much time
a professor will give you.
Greg A. Chung-Yan, PhD
Industrial-Organizational
Psychology
Picture taken in 2020